Developing a business-wide energy services offering to deliver improved energy services and efficiencies for our customers

About Amey

We’re committed to creating better places for everyone. We take pride in making a difference, but also in being the difference: for the communities we serve, whatever the challenge, whatever the weather. By designing and consulting, building and maintaining, managing and investing in our country’s services and infrastructures we create better places to live, work and travel.
 
As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your well being. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. To bring out the better in you. To shine as a better team player or self starter. To help you commit to better each day, delivering whatever steps it takes, great or small, to create better places for
everyone.
 
We believe that we are what we do.
It’s more than just wanting to do better.
At Amey we’re proud to be the better

What is the purpose of this role?

Identify customer requirements and contractual obligations to deliver great customer experience.
Set clear direction for the standardisation and transformation of BMS systems across the business.
Provide organisational direction and leadership to a team of energy specialists to ensure outputs are delivered to a consistent, high standard.
Develop Amey Secure Infrastructure energy services in line with market and customer expectations, including the continual professional development of the energy team and graduate placements.
Enable innovative processes and equipment to be properly evaluated through the lifecycle of assets.
Liaise with the AmeyBreathe joint venture to maximise synergy and opportunity within the full scope of energy management services across the business.

What will this role involve?

Relationship Management

Support the business and senior management team by helping to build a clear and coherent customer offering in relation to energy and utilities consumption.
Work with FM SMT members and internal comms to raise profile of energy and energy management throughout the FM business; 
Build and maintain positive relationships with internal and external customers and clients to fully understand their requirements and priorities for improving efficient use of utilities across their sites

Customer and Account Management

Manage strategic energy customer relationships with MoJ and local Authorities as appropriate
Oversee FM energy contract and legislative compliance; ensuring that all contracts are delivered in line with contractual obligations and associated legal compliance (DECs/EPCs/Air Con Inspections)
Develop a plan to deliver great customer service in all contracts around energy;
Understand the key contractual requirements which must be delivered across a range of contract forms in to minimise commercial and operational risks to the business
Develop plans for the identification and delivery of further revenue-generating work which will benefit the customer.

Leadership and Management

Team Leadership – Ensure that team activities and working practices are compliant with company Health, Safety, Environmental and Quality procedures and guidance.
Develop a plan for the team to ensure career progression and training to all required standard/skills
Organise and manage the team and ensure appropriate resources are applied to deliver requirements to a reliable standard.

Ensure that Learning and Development opportunities are identified and utilised within allocated budgets so that CPD is demonstrable and that team members are practising at the appropriately

What are we looking for?

Essential

A recognised professional registration with an energy (or closely related) institute. (Or can demonstrate active engagement towards such).
Demonstrable experience in team leadership and development.
Ability to identify and understand contractual requirements for managing energy and utilities within an FM environment
Experience of identifying and assessing energy and water efficiency options within a variety of buildings and preparing proposals and assessments for presentation to clients and customers.
Evaluation and implementation of energy innovation, including hardware, software and systems/processes.
Mobile work across the UK, including clean driving licence.

Desirable:

Experience of complex energy projects (e.g. installation, commissioning and operation of CHP).
Energy & BMS system design experience.
Experience of operating as an energy services customer.

What makes this role unique?

Relationships:

Energy Services Team
Colleagues within the MOD Energy Team
Amey Breathe JV
Chief Engineer & Technical Assurance Team
Head of Commercial & Commercial Managers on accounts.
Suppliers of products and services to the business
Amey Account Managers and Account Directors
Clients and their representatives
HSEQ Team