FOR A BETTER INSIGHT INTO THIS SERVICE USE THE INTERACTIVE MAP
Click on the image to see moving infographics
Ferrovial Services seeks operational efficiency throughout the life cycle of a contract in order to generate efficiencies and savings for its clients. Through a continuous comprehensive process of planning, operational control, and dashboards, it achieves this objective during the design, start-up, and continuous improvement of its Facilities Management services.
Through long-term and medium-term planning, standard operating parameters are defined to establish workloads. A global vision on resource needs -which allows for their optimization- increases proactive decision-making.
Operational control is a system for real-time execution and monitoring which allows identifying opportunities to optimize services. It relies on inspections to capture opportunities for improvement, and it eases compliance with the levels of service agreed with the client.
Lastly, the dashboard is a set of monitoring mechanisms, which include KPI indicators that are essential for an integral management of Facilities Management activities, as well as a system for analysis and continuous improvement.